Building Service Innovation Culture

Brand & Marketing Management

Tianlong Services can help you build a service innovation culture by creating ways for your business to connect with employees, inspire cultural change and embrace innovation.

Question to ponder

What makes an enterprise organization successful?

Is it a phenomenal understanding of the market?

A visionary growth strategy?

A value-driven customer focus?

A strategy that enables digital transformation, both from a tech standpoint and a culture standpoint? The answer to all these questions is yes!

A culture of innovation is an environment that supports creative thinking and advances efforts to extract economic and social value from knowledge, and, in doing so, generates new or improved products, services or processes.

Key takeaways

Don’t chase service innovation. Chase a cool business outcome in a fixed allotment of time. Then you get the business outcome and you get to exist in a temporary realm of innovation.

Collecting and adopting best practice is probably one of the best ways to drive innovation throughout a company. When an idea successfully has been implemented within one department, company or a region, we can potentially transfer it to your company.

Approaches We Use to Build Your Service Innovation Culture

Different origins of ideas and innovation, will lead to different types of innovation. These range from individual learning, to small incremental innovation over to radical innovation. Therefore, we use a number of sources to build service innovation culture for your business.

We have helped many clients do this after they confessed to us that they hate data entry.

These include:

  1. Operational Origins: We help companies find new ways of improving or modifying current innovation best practices based on operational excellence and knowledge.
  2. Problem Origins: We help companies identify more innovative ways of solving a problem through theory and practice.
  3. Personal Origins: Innovation is based on personal experience, ideas and creativity
  4. Contextual Origins: Innovation is triggered from external sources rather than internal sources. These can include global trends, politics, general business trends etc.


How Can We Help?

At Tianlong Services, we believe that it’s an extraordinary time for organizations to build a culture of service innovation because technological change and industry disruption seem to be accelerating.

If you are looking for a professional firm to help you link individuals, organizations, and nations through digital information networks, contact us today for a free consultation.





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You will get a month’s worth of bookkeeping. Whether or not you continue with us, your reports for the month are yours to keep.